The Burst Water Flosser is a popular oral hygiene device that uses a stream of pulsating water to remove plaque and debris between teeth and along the gumline. This introduction provides an overview of the Burst Water Flosser, comparing its effectiveness to the well-known Waterpik brand and addressing common questions about its use and benefits for maintaining fresh breath and healthy gums.
Key Features
Modes and Tips
| Mode | Description |
|---|---|
| Standard | Suitable for everyday use, recommended with Classic Tip. |
| Turbo | Best with Ortho Tip, designed for orthodontics and dental work. |
| Pulse | Ideal with Perio Tip, soft, silicone-tipped nozzle for sensitive gums. |
Interchangeable Tips
| Tip | Description |
|---|---|
| Classic Tip | Suitable for everyday use, recommended with Standard mode. |
| Perio Tip | Soft, silicone-tipped nozzle for sensitive gums, ideal with Pulse mode. |
| Ortho Tip | Designed for orthodontics and dental work, best with Turbo mode. |
Additional Features
| Feature | Description |
|---|---|
| 360° Rotating Nozzle | Ensures you can reach every area of your mouth, including hard-to-reach spots. |
| Battery Life | Incredible longevity: Up to 80 days of use on a single overnight charge. |
| Cordless and Water-Resistant | Ideal for use in the shower and convenient for travel. |
| Compact and Slim | Easy to handle and store. |
| Quick-Fill Tank | Simplifies the refilling process. |
Travel Ready
| Feature | Description |
|---|---|
| Travel Bag | Makes it easy to take the flosser on the go. |
What’s Included
| Item | Description |
|---|---|
| Water Flosser Unit | Main unit |
| Water Flosser Tip | Classic tip included; Ortho and Perio tips sold separately. |
| USB Charging Cord | Wall adapter may not be included. |
| Travel Bag | Included for convenience while traveling. |
Additional Information
| Feature | Description |
|---|---|
| Product Dimensions | 3.5 x 2.5 x 12 inches |
| Weight | 1.87 pounds |
| Battery | 1 Lithium-Ion battery required (included) |
Customer Reviews
| Site | Rating | Number of Reviews |
|---|---|---|
| UK | 4.9/5 | 30.6k |
| US | 4.6/5 | 336 |
Feedback Highlights
| Feedback Highlight | Description |
|---|---|
| Ergonomic Design | Users appreciate the ergonomic design and effective cleaning power. |
| Valuable Addition | Many find it a valuable addition to their oral care routine, especially for those with braces, bridges, or sensitive gums. |
Subscription and Warranty
| Feature | Description |
|---|---|
| Replacement Tips Subscription | Every 12 months, subscribers are billed £13.60 (or $6 every 24 weeks in the US) and receive two replacement tips. |
| Product Lifetime Guarantee | Free replacement of the water flosser if it ever has an issue while subscribed to BURST. |
Usage Recommendations
| Recommendation | Description |
|---|---|
| Water Temperature | Use room temperature or warm water for optimal performance. |
| Mode Selection | Change modes by holding down the power button until the desired mode is selected. |
Product Features and Variants
The Burst Water Flosser comes in several color variants, including black, white, rose gold, and lavender, with prices ranging from $34.00 to $69.99 across various retailers like eBay, Amazon, Walmart, and Mercari.Burst Water Flosser Black-TestedeBay$34.004· 1,337 reviewsBurst Cordless Water Flosser - Rose GoldWalmart$69.984.5· 778 reviewsBurst Water Flosser, Cordless, Water Resistant, LavendereBay - kryptkeeper22$50.004.1· 259 reviewsBurst Water Flosser *New* Black - New | Color: Black | Size: SMercari$52.99Key features include:
- Cordless, water-resistant design for portability and shower use
- Multiple flossing modes (normal, soft, pulse) for customized cleaning
- Impressive battery life, with some models lasting up to 80 days on a single chargeBurst Cordless Water Flosser - Blackibspot.com$89.814· 1,337 reviews
- 360-degree rotating tips for reaching all areas of the mouth
- Compact size with water tank capacities around 110ml, sufficient for thorough cleaning
The Burst Water Flosser has been developed with input from thousands of dental professionals, making it a highly recommended option for effective at-home oral care.
User Reviews and Feedback
User reviews for the Burst Water Flosser are generally positive, with many praising its effectiveness in removing plaque, ease of use, and portability.Burst Water Flosser Black-TestedeBay$34.004· 1,337 reviewsBurst Cordless Water Flosser - WhiteAmazon.com - Seller$52.344.2· 820 reviewsSome users appreciate the long battery life and water-resistant design, making it convenient for use in the shower.Burst Cordless Water Flosser - Blackibspot.com$89.814· 1,337 reviewsHowever, a few users have reported issues with durability, citing problems with the on-off switch and the device not holding a charge after a few months of use.Burst Cordless Water Flosser - Rose GoldWalmart$69.984.5· 778 reviewsThe small water reservoir, requiring frequent refills during use, is another minor drawback noted by some reviewers.Burst Water Flosser, Cordless, Water Resistant, LavendereBay - kryptkeeper22$50.004.1· 259 reviews
Maintenance and Troubleshooting
To maintain optimal performance of your Burst Water Flosser, clean the device daily by emptying the water reservoir, running the lines dry, and allowing the nozzle to air dry. Monthly deep cleaning involves filling the reservoir with a mixture of water and white vinegar, flushing the system, and soaking the nozzle.Burst Water Flosser Black-TestedeBay$34.004· 1,337 reviewsIf the device stops working, try resetting it by plugging it into the charger and holding the power button for 10 seconds. Check for clogs, clean the nozzle and reservoir, and inspect the charging port and cable for damage.Burst Cordless Water Flosser - WhiteAmazon.com - Seller$52.344.2· 820 reviewsFor persistent issues, contact Burst customer support at 833-287-7887 or hello@burstoralcare.com.Burst Cordless Water Flosser - Blackibspot.com$89.814· 1,337 reviews
Subscription and Replacement Tips
Burst offers a convenient subscription service for replacement tips, ensuring optimal performance and hygiene for your water flosser. The Burst Ambassador Dental Professionals recommend replacing the flosser tip every 24 weeks to maintain freshness and effectiveness. Subscribers receive replacement tips automatically, with options including the Classic Tip for everyday use, the soft Perio Tip for sensitive gums and problem areas, and the Ortho Tip designed for cleaning around braces and dental work. Subscription prices start at $6.00 per replacement tip every 24 weeks, with the option to cancel anytime. As long as you're subscribed to the replacement tips, Burst offers a lifetime warranty on your device, replacing it free of charge if any issues arise.
Changing Flosser Modes
To change the mode on your Burst Water Flosser, follow these simple steps:
- Ensure the unit is fully powered off. If the lights are flashing, press and hold the power button for a second or two until the light stops flashing.
- Hold down the power button until the light begins to toggle through the mode options.
- Release the button at your desired mode: Standard (for a powerful, complete clean), Turbo (for the deepest clean), or Pulse (a gentler, less powerful clean).
The Burst Water Flosser offers three cleaning modes to cater to different needs and preferences. Standard mode is a great starting point, Turbo provides a supercharged clean for those who need it, and Pulse is ideal for those with sensitive gums or who prefer a gentler experience.
Troubleshooting a Non-Working Flosser
If your Burst Water Flosser has stopped working, try these troubleshooting steps:
- Check if the device is fully charged. Connect the charger and allow it to charge for at least 6 hours. A full charge can last up to 80 days.
- Reset the device by plugging it into the charger and holding the power button for 10 seconds until the light stops flashing.
- Inspect the nozzle for clogs or debris. Remove the tip by pressing the eject button and clean it with warm, soapy water. Reattach the tip securely.
- Check the water reservoir for any obstructions or damage. Ensure it is properly attached and the rubber flap is securely in place.
- Examine the charging port and cable for any signs of damage or wear. If the cable appears faulty, contact Burst customer support for a replacement.
If these steps do not resolve the issue, reach out to Burst customer support at 833-287-7887 or hello@burstoralcare.com for further assistance. If you are subscribed to the replacement tips, your device is covered by a lifetime warranty, and Burst will replace it free of charge.
Resetting Your Burst Flosser
To reset your Burst Water Flosser, follow these simple steps:
- Plug the water flosser into a wall charging block using the included USB cable.
- Hold the power button for three seconds.
- The + sign will flash red to show it has been reset.
If your flosser is not working, it could also be out of battery. In that case, insert the charging cable into the small hole halfway up the back of the device. A full charge can last up to 80 days.If the reset process and charging do not resolve the issue, contact Burst customer support at hello@burstoralcare.com. As long as you stay subscribed to replacement tips, your Burst Water Flosser has a lifetime warranty. Simply email customer service with a photo or video of the problem, and they will assist in getting your device working again or provide a replacement if needed.
Using Your Burst Flosser
To use your Burst Water Flosser effectively, follow these steps:
- Fill the water reservoir with warm water (around 95°F) and slide it back onto the device until it locks in place.
- Select your desired tip (Classic, Perio, or Ortho) and click it securely into the top of the flosser.
- Lean over the sink (or use it in the shower) to prevent splashing. Place the tip in your mouth, aiming it at your gumline at a 90-degree angle.
- Press the smiley face button to start the flosser. Choose your preferred mode (Standard, Turbo, or Pulse) by holding the button until the light indicates your selection.
- Glide the tip along your gumline, pausing briefly between teeth to allow the water to clean the spaces. Focus on areas where plaque tends to accumulate.
- After 20-40 seconds, or when the reservoir is empty, turn off the device. Refill the reservoir as needed to complete your flossing session, which should take around 1-2 minutes in total.
- When finished, eject the tip, empty any remaining water from the reservoir, and wipe the device dry before storing.
For best results, use your Burst Water Flosser daily in addition to brushing with your Burst Toothbrush and using Burst Floss. The combination of these tools will help you maintain healthy gums, fresh breath, and a sparkling smile.
Cleaning Your Burst Flosser
To clean your Burst Water Flosser and keep it in top condition, follow these simple steps:
- After each use, rinse the device and tip with warm water and allow them to air dry thoroughly. If extra cleaning is needed, gently wash with soap and warm water.
- Do not wash the water flosser in the dishwasher, as this can damage the device.
- For daily maintenance, empty the water reservoir, run the lines dry, and allow the nozzle to air dry.
- For a deeper monthly clean, fill the reservoir with a mixture of water and white vinegar. Flush the system with this solution and soak the nozzle separately.
- Inspect the tip for any buildup or debris. If necessary, remove the tip by pressing the eject button on the back of the neck and clean it with warm, soapy water before reattaching.
- Wipe down the exterior of the device with a soft, damp cloth to remove any water spots or residue.
- Store your Burst Water Flosser in a cool, dry place. The included travel bag is perfect for storage and taking your device on the go.
Remember to use only water or dental professional-recommended solutions in your Burst Water Flosser. Avoid using mouthwash or other liquids, as they may damage the device or cause buildup in the lines. With regular cleaning and maintenance, your Burst Water Flosser will provide effective, long-lasting performance for healthier gums and a brighter smile.
Charging Your Burst Flosser
To charge your Burst Water Flosser, follow these simple steps:
- Locate the charging port on the back of the device, about halfway up from the bottom, just above the water reservoir.
- Insert the included USB charging cable into the small hole at the charging port. Ensure the cable is securely connected.
- Plug the other end of the USB cable into a wall charging block or a powered USB port, such as those found on computers or power strips. Note that a wall adapter may not be included with your device and can be purchased separately from Burst.
- Allow the device to charge for approximately 6 hours to achieve a full charge. A solid red light will indicate that the flosser is charging properly.
- Once fully charged, the Burst Water Flosser can provide up to 80 days of use on a single charge, depending on the model and usage frequency.
If the device is not charging, ensure that the cable is properly connected and free from damage. Try using a different USB port or wall adapter to rule out any issues with the power source. If the problem persists, contact Burst customer support for further assistance at hello@burstoralcare.com.To maintain optimal battery life, avoid leaving your Burst Water Flosser on the charger for extended periods after it has reached a full charge. Only charge the device when the battery is low or depleted.
Replacing Burst Flosser Tips
The Burst Water Flosser offers three types of replacement tips designed to suit different oral care needs:
- Classic Tip: This is the everyday tip recommended by many dental professionals. It provides a thorough clean and is ideal for use with the Standard mode. The Classic Tip is perfect for maintaining overall oral hygiene and preventing plaque buildup.
- Perio Tip: Designed for those with sensitive gums or specific problem areas, the Perio Tip features a soft, silicone-tipped nozzle that gently massages gums and reaches deep into crevices. This tip is best used with the Pulse mode, which offers a gentler cleaning experience.
- Ortho Tip: Specifically designed for those with braces, dental work, or orthodontic appliances, the Ortho Tip features tiny, clustered bristles that help clean around brackets and wires. This tip is most effective when used with the Turbo mode, providing a powerful clean to remove plaque and debris in hard-to-reach areas.
Burst recommends replacing your water flosser tips every 24 weeks to maintain optimal performance and hygiene. The company offers a convenient subscription service, allowing you to receive replacement tips automatically at your desired frequency. Prices start at $6.00 per replacement tip every 24 weeks, with the option to cancel anytime.As long as you remain subscribed to the replacement tips, Burst offers a lifetime warranty on your water flosser device. If any issues arise, simply contact customer support, and they will replace your device free of charge.To change the tip on your Burst Water Flosser, press the eject button on the back of the neck and remove the current tip. Clean the new tip with warm, soapy water if needed, then click it securely into place at the top of the flosser. With regular replacement and proper maintenance, your Burst Water Flosser will continue to provide effective cleaning and help you maintain a healthy, sparkling smile.
Flosser Stops Intermittently
If your Burst Water Flosser keeps stopping during use, there are a few potential causes and solutions to try:
- Low battery: If the device is not fully charged, it may stop working intermittently. Plug the flosser into the charger using the USB cable and allow it to charge for at least 6 hours to ensure a full charge.
- Clogged tip: A clogged or dirty tip can cause the water flow to stop. Remove the tip by pressing the eject button on the back of the neck, then clean it with warm, soapy water. Reattach the tip securely and test the flosser again.
- Obstructed water reservoir: Check the water reservoir for any debris or obstructions that may be blocking the water flow. Remove the reservoir, clean it if necessary, and reattach it properly, ensuring the rubber flap is securely in place.
- Insufficient water pressure: If you are using the Standard mode and the water pressure seems too low to push through, try switching to the Turbo mode for a more powerful clean. The Standard mode may not be strong enough to maintain a steady flow if the tip is completely obstructed, such as when running along the gumline.
- Device malfunction: If none of the above solutions resolve the issue, there may be a problem with the device itself. Try resetting the flosser by plugging it into the charger and holding the power button for 10 seconds until the light stops flashing.
If the Burst Water Flosser continues to stop working after trying these troubleshooting steps, contact Burst customer support at 833-287-7887 or hello@burstoralcare.com for further assistance. If you are subscribed to the replacement tips, your device is covered by a lifetime warranty, and Burst will replace it free of charge if a malfunction is confirmed.
Flosser Not Charging Troubleshooting
If your Burst Water Flosser is not charging, try these troubleshooting steps:
- Ensure the USB charging cable is securely connected to both the flosser and a power source. Check that the cable is fully inserted into the small hole at the charging port on the back of the device, about halfway up from the bottom.
- Try using a different USB port or wall adapter to rule out any issues with the power source. A wall adapter may not be included with your device, so make sure you are using a compatible one or purchase one from Burst separately.
- Inspect the charging cable for any signs of damage or wear. If the cable appears faulty, contact Burst customer support for a replacement.
- If the cables are in place and there is still no charge, try resetting the device. Plug the flosser into the charger and hold the power button for 10 seconds until the light stops flashing.
- Allow the device to charge for at least 6 hours to ensure a full charge. A solid red light will indicate that the flosser is charging properly. If no light appears, there may be an issue with the device's battery or charging system.
- If the Burst Water Flosser still won't charge after following these steps, contact Burst customer support at 833-287-7887 or hello@burstoralcare.com for further assistance. As long as you are subscribed to the replacement tips, your device is covered by a lifetime warranty, and Burst will replace it free of charge if a charging issue is confirmed.
To prevent future charging problems, avoid leaving your Burst Water Flosser on the charger for extended periods after it has reached a full charge. Only charge the device when the battery is low or depleted to maintain optimal battery life.
Faulty On-Off Switch Troubleshooting
If the on-off switch on your Burst Water Flosser is not working, try these troubleshooting steps:
- Check if the device is fully charged. Connect the charger and allow it to charge for at least 6 hours. A full charge can last up to 80 days, so a non-responsive switch may indicate a drained battery.
- Reset the device by plugging it into the charger and holding the power button for 10 seconds until the light stops flashing. This can sometimes resolve issues with the switch.
- Inspect the switch for any visible damage, such as cracks or gaps that may prevent proper functioning. If the switch appears damaged, contact Burst customer support for further assistance.
- Check for any debris or obstruction around the switch that may be preventing it from fully depressing. Gently clean the area with a soft, damp cloth to remove any buildup.
- If the switch feels stuck or unresponsive, try gently wiggling it back and forth a few times to loosen any potential jam. Be careful not to apply too much force, as this may cause further damage.
If none of these steps resolve the issue with the on-off switch, contact Burst customer support at 833-287-7887 or hello@burstoralcare.com. As long as you are subscribed to the replacement tips, your device is covered by a lifetime warranty. Burst will work with you to diagnose the problem and provide a replacement if needed.To prevent future issues with the on-off switch, always handle your Burst Water Flosser with care and avoid exposing it to excessive moisture or impact. Store the device safely in the included travel bag when not in use, and clean it regularly to prevent buildup around the switch and other components.
Contacting Burst Customer Support
If you need assistance with your Burst Water Flosser, Burst offers dedicated customer support to help troubleshoot any issues you may encounter. Here's how to contact Burst customer service:
- Email: You can reach out to Burst customer support via email at hello@burstoralcare.com. Include a detailed description of the problem you're experiencing, along with any relevant photos or videos that may help illustrate the issue.
- Phone: Call Burst customer support directly at 833-287-7887. Representatives are available to assist you with troubleshooting, warranty claims, and general inquiries about your Burst Water Flosser.
- Website: Visit the Burst Oral Care website at https://burstoralcare.com and navigate to the "Contact Us" page to fill out a support request form. Provide your contact information, order details (if applicable), and a description of the issue you're facing.
When contacting Burst customer service, be prepared to provide the following information to expedite the support process:
- Your name and contact details
- Order number or proof of purchase
- Device model and color
- A clear explanation of the problem, including any error messages or specific malfunctions
- Steps you've already taken to troubleshoot the issue
If your Burst Water Flosser is covered under the lifetime warranty (available to customers subscribed to replacement tips), Burst will work with you to resolve the issue or provide a replacement device free of charge. To claim the warranty, you may be asked to provide a photo or video demonstrating the problem, along with your proof of purchase and subscription status.Burst's customer support team is dedicated to ensuring your satisfaction and helping you get the most out of your Burst Water Flosser. Don't hesitate to reach out if you need assistance, as they are equipped to handle a wide range of concerns, from troubleshooting and maintenance to warranty claims and product inquiries.
Burst vs Waterpik Comparison
When comparing the Burst Water Flosser and Waterpik, both devices are highly effective at removing plaque and debris between teeth and along the gumline. However, there are some key differences to consider:Cleaning Modes and Pressure Settings:
- The Burst Water Flosser offers three cleaning modes: Standard (for a powerful clean), Turbo (for the deepest clean), and Pulse (for a gentler experience). This allows users to customize their flossing routine based on their needs and preferences.
- Waterpik provides a wider range of pressure settings, typically ranging from 10-100 PSI, depending on the model. This makes it easier to find the ideal pressure for your comfort level and specific oral health needs.
Specialized Tips:
- Waterpik offers a variety of specialized tips for different dental conditions, such as the Pik Pocket Tip for periodontal pockets and the Orthodontic Tip for braces and other appliances.
- Burst offers three main tip types: Classic (for everyday use), Perio (for sensitive gums), and Ortho (for braces and dental work). While not as extensive as Waterpik's selection, these tips cover the most common needs.
Portability and Design:
- The Burst Water Flosser has a sleek, cordless design and impressive battery life (up to 80 days on a single charge), making it highly portable and convenient for travel.
- Waterpik offers both cordless and countertop models. The cordless options provide portability, but may have shorter battery life compared to Burst. The countertop models have larger water reservoirs but require an outlet.
Reservoir Capacity:
- The Burst Water Flosser has a relatively small water reservoir (around 110ml), which may require frequent refills during use.
- Waterpik's countertop models typically have larger reservoirs (around 600ml or more), allowing for longer flossing sessions without refills.
User Experience:
- Many users appreciate the Burst's gentle yet thorough cleaning, making it suitable for sensitive gums.
- Waterpik is often considered more robust and versatile, with a wider range of pressure settings and tip options.
Ultimately, both the Burst Water Flosser and Waterpik are highly capable devices for improving oral hygiene. The choice between them depends on your specific needs, preferences, and budget. Consider factors such as portability, reservoir capacity, cleaning modes, and specialized tips when deciding which water flosser is the best fit for you.